Testimonials :: Wine Collective Direct

Buy from your favourite New Zealand producers with confidence, knowing our industry specialists are taking precious care of your wine. But don't just take it from us, see what their happy receivers have to say!

Dear Wine Collective Direct

Our NZ wine shipment from you arrived safely yesterday.
We are very impressed with the way in which it was packaged - in your unique ‘thermo-eco packaging’.
We are also delighted that it arrived in less than 4 weeks after we placed our order with you - in time for Christmas!

We are very much looking forward to enjoying the wines!

Kind regards,

David and Anne (Australia)

I received the wine and it is safe and sound.

I am overjoyed.

It has been a pleasure working with you and I appreciate all of your hard work.

I shall say a toast in your honor with the first glass of Pinot Noir. Many thanks.

Mark Payne
Two Paddocks customer

Thanks so much for the continual updates, I really appreciate it. This is a great service - first time ordering through you, but you have been so helpful communicating every step of the way.

Narelle

I just want to acknowledge all your help to make this happen, I am so very grateful.

To know that you cared enough to personally keep track of this order certainly made me more confident in the process.

Your level of customer service is amazing.

Merry Christmas and a Happy New Year.

Linda
Fine Wines customer

Our wine has safely arrived and we enjoyed sharing a bottle of Chardonnay with some friends last night.

It was as delicious as I remembered and brought back the whole pleasant experience of the tasting. Thank you!

Jan Pruitt
Clearview Estate customer

Good evening from Scotland! ...we were so excited when the delivery driver turned up yesterday with a wonderful case of your wine.

The bottles were all snugly packed in their woolly fleeces and look almost too comfortable to be taken out!

Kevin and Linda Clarke
Poppies Martinborough customer

Just to let you know the wine got to both US destinations safe and on time.

I wanted to thank you, and tell you how happy we were about everything you did for us.

We are very grateful, and now enjoying the spectacular wines very much.

Anna

First class packaging and I thank you for the very professional way my order has been handled from start to conclusion. Very highly rated service indeed and look forward to further transactions in the future.

Graeme Pinder

Clearview Estate customer

We have had a very successful summer period at Palliser considering the economic circumstances. The services you and your team offer have been so valuable and makes the sale so much easier for our international visitors. I hope the team members on the receiving end of the Sauvignon Blanc enjoy it!

Amanda

Palliser Sales Manager

Dear Team,

I wanted to let you know that your shipping materials are incredible. it's just perfect!

Many companies should follow your ecological commitment as an example. i love your wine selection, I validate your shipments!

Thanks again.

Marina Urtizberea

Domian Road Customer

Hi Valerie, Hope you are well.

Yesterday the wine arrived! A Tuesday, workday turned into a great day with 9 bottles to be cellared and enjoyed in a decade or so.

The wine was expertly packed and I love the A4 with vintage notes; the whole experience is just excellent.

We love the en primeur concept and are on the list with a few chateaux as well as regular memberships but the Devotus experience is by far the best.

And thank you again for allowing us to be this vintage; if you are ever in Brisbane please come and visit us for a glass or two of wine.

Devotus customer, Australia

Thank you all so much for all your hard work.

It is incredibly important to us to have this certainty that every order we send to you will be delivered with the same top level of service, packing and attention to detail.

You are the final link in our supply chain and we truly appreciate all the work you put in.

Sarah
Dry River Wines Business Manager

I'm just writing to say thank you so much for the brilliant service you guys offer!

My NZ wines collection all arrived here safe and sound a few weeks ago.

I run a group on facebook with over 6000 winemakers and other folk in the wine industry. I will be sure to sing your praises with all the members!

Just wanted to thank you again for being able to send your wines to me in Singapore.

They arrived safe and sound a few days ago, and we had the pleasure of opening a couple of bottles over dinner yesterday.

Phil
Devotus customer

Just to let you know that I have sung your praises to Elbert at Wild Earth.

Your packing is superb.

I have a lot of wine delivered and nothing else comes close to your standard.

Allen Ryall
Wild Earth Wines customer

Having been a customer of yours I would like to thank you for the great service you provide.

It is sometimes difficult to find some of the great Central Otago Pinot Noirs here in Australia but thanks to your company it is now possible.

JK

My package of 8 bottles arrived safely – they were right on time per your websites estimate.

My recent visit to Auckland, NZ inspired this purchase and I look forward to tasting many fond memories.

Sean Feng
The Winery NZ customer

A quick note to congratulate you on the exceptional quality of your packaging when delivering wines. My two boxes (one of VALLI wines; the other from Cox's Vineyard - both Central Otago) were delivered a week ago. Each bottle was protected by a woollen 'sock' and both consignments were packed in cardboard egg trays. There was no way a bottle could have broken unless the entire case had been dropped from a considerable height.

Thank you very much for taking such good care of an expensive purchase.

Robert (Australia)

Our wine order arrived today thank you.

Great contact and updates along the way since the purchase.

Have just opened the box and amazed by the thermo-eco packaging. What a great concept and just have to find a re-use for it.

You could teach the local wine merchants and vineyards here a thing or two about service.

Well done.

Greg (Australia)

A wee note to confirm, if you don’t already know, that the wine was safely delivered today, each bottle safely tucked up in its NZ sheep’s wool pyjamas! Perfect. For what it’s worth, and given that the wine came from the other side of the world, it’s the best, most environmentally-friendly, unique packaging I have ever come across. Us old-school Poms could learn a thing or two from you!

Jonathan (United Kingdom)

Maude Wines Customer

I am very impressed and delighted to see your packaging as eco friendly.

In Singpore, this is NEVER seen.

Jeraldine Ong
Gibbston Valley Wines customer

The package arrived flawlessly!

I have had packages shipped within the US arrive mostly destoyed.

Your's arrived in almost flawless condition on the outside. Inside everything was perfect!

Carl Lakey
Kennedy Point Vineyard customer

I have to commend you on the packing! It was superbly packaged with Eco friendly materials - and of course arrived in one piece.

We ordered a case from Bordeaux while visiting in September, and the packing was poor, resulting in breakages. They have a lot to learn from you!

Phil
Cloudy Bay customer

Just a note to congratulate you on your new eco-friendly packaging.

I’ve donated the wool wraps to the local wildlife carers who say they can use them as pouches for microbats in care.

Thanks for all your inspiring efforts.

Sandy Aureli
Valli Vineyards customer

Thank you for your wonderful packaging.

Just wish you could get all wineries and other businesses doing the same!

Nicole Cannings
Burn Cottage Vineyard customer

Our wines arrived today, thank you.
We are very impressed with the quality and care of packaging, in particular the wool pouches for each wine.

This gives us great confidence to order again the wines that we generally can’t get over here.

Chris & Susan

I was delighted to receive the bottles in a cardboard carton, each bottle inserted into one of these cute, quintessentially Kiwi woolen sleeves.

Jancis Robinson MW

A quick note to congratulate you on the exceptional quality of your packaging when delivering wines. My two boxes (one of VALLI wines; the other from Cox's Vineyard - both Central Otago) were delivered a week ago. Each bottle was protected by a woollen 'sock' and both consignments were packed in cardboard egg trays. There was no way a bottle could have broken unless the entire case had been dropped from a considerable height.

Thank you very much for taking such good care of an expensive purchase.

Robert (Australia)

Just a quick note to let you know that our order has arrived in tip top condition. Your secure packing of the bottles was the best we have seen for wine delivery.

Allan (United Kingdom)

We thought the padding of the wine box was outstanding - no horrible polystyrene beads all over the place - and such lovely woolen snugglies for the bottles. Thank you for your commitment to finding a viable alternative to polystyrene.

Jo (United Kingdom)

We used the packaging already in several ways. I cut the top layer into circles to put under our couch so that it would be easier to slide on the hardwood floors. One of the bottle sleeves, I wet then froze with an empty bottles inside of it, so that it acts as a temporary cooler instead of ice when we bring wine to friends' houses. The rest of the koozies we kept on the bottles so they don't jostle in their box as we prepare to move to a new house. I was thinking of taking one of the sleeves and shoving it in the crack between my driver's seat and the center console because I always seem to drop my phone/chapstick/work ID down there.

Thanks so much - we are big fans of the greener shipping products!

Kate (USA)

We were astonished to open the wine box and discover the packaging. Absolutely amazing! We were SO impressed by the eco-friendly products that has been used to protect the wine during shipment. The thick cardboard box to start with and then the individual woollen socks guaranteed that there was no damage to the wines at all. We kept the 'socks' but as yet have not found a way to reuse them.

For many years in the past our wine group used airline socks to disguise wines for blind tasting. Maybe these socks will be better!

Cheryl (Australia)

Thanks for all your hardworking on this crazy wine journey.

All my wine came beautifully shipped and is safe and sound in my wine cellar resting from the long trip.

The wool sleeves certainly kept the wine in tip top shape!

Gerald (USA)

Wither Hills Customer

Our wines arrived today, thank you.
We are very impressed with the quality and care of packaging, in particular the wool pouches for each wine.

This gives us great confidence to order again the wines that we generally can’t get over here.

Chris & Susan

We used the packaging already in several ways. I cut the top layer into circles to put under our couch so that it would be easier to slide on the hardwood floors. One of the bottle sleeves, I wet then froze with an empty bottles inside of it, so that it acts as a temporary cooler instead of ice when we bring wine to friends' houses. The rest of the koozies we kept on the bottles so they don't jostle in their box as we prepare to move to a new house. I was thinking of taking one of the sleeves and shoving it in the crack between my driver's seat and the center console because I always seem to drop my phone/chapstick/work ID down there.
Thanks so much - we are big fans of the greener shipping products!

Kate (USA)

Just a note to congratulate you on your new eco-friendly packaging.

I’ve donated the wool wraps to the local wildlife carers who say they can use them as pouches for microbats in care.

Thanks for all your inspiring efforts.

Sandy Aureli
Valli Vineyards customer

Thank you for your wonderful packaging.

Just wish you could get all wineries and other businesses doing the same!

Nicole Cannings
Burn Cottage Vineyard customer

We thought the padding of the wine box was outstanding - no horrible polystyrene beads all over the place - and such lovely woolen snugglies for the bottles. Thank you for your commitment to finding a viable alternative to polystyrene.

Jo (United Kingdom)

I have to commend you on the packing! It was superbly packaged with Eco friendly materials - and of course arrived in one piece.

We ordered a case from Bordeaux while visiting in September, and the packing was poor, resulting in breakages. They have a lot to learn from you!

Phil
Cloudy Bay customer

We were astonished to open the wine box and discover the packaging. Absolutely amazing! We were SO impressed by the eco-friendly products that has been used to protect the wine during shipment. The thick cardboard box to start with and then the individual woollen socks guaranteed that there was no damage to the wines at all. We kept the 'socks' but as yet have not found a way to reuse them.
For many years in the past our wine group used airline socks to disguise wines for blind tasting. Maybe these socks will be better!

Cheryl (Australia)

The package arrived flawlessly!

I have had packages shipped within the US arrive mostly destoyed.

Your's arrived in almost flawless condition on the outside. Inside everything was perfect!

Carl Lakey
Kennedy Point Vineyard customer

I am very impressed and delighted to see your packaging as eco friendly.

In Singpore, this is NEVER seen.

Jeraldine Ong
Gibbston Valley Wines customer

I was delighted to receive the bottles in a cardboard carton, each bottle inserted into one of these cute, quintessentially Kiwi woolen sleeves.

Jancis Robinson MW

Just a quick note to let you know that our order has arrived in tip top condition. Your secure packing of the bottles was the best we have seen for wine delivery.

Allan (United Kingdom)

Just wanted you to know that my shipment from Soljans Estate Wines has arrived in USA in great condition. Wow, was it well packed- great job. I was a bit hesitant about shipping wine home but it really was packed so we'll I'm not even sure that being run over by an 18 wheeler would have broken a bottle!

Bev (USA)

Soljans Estate Customer

I am so delighted to have received my purchase in its amazing packaging. I am very impressed with the care taken and the use of New Zealand wool insulating sleeves around each bottle.

These will be recycled time and time again by several friends who pack picnics, travel food and drink, as well as using myself.

I look forward to first tasting bringing back memories of the food and wine trail in your beautiful country which I thoroughly enjoyed.

JY (UK)

Buy from your favourite New Zealand producers with confidence, knowing our industry specialists are taking precious care of your wine. But don't just take it from us, see what their happy receivers have to say!

Dear Wine Collective Direct

Our NZ wine shipment from you arrived safely yesterday. We are very impressed with the way in which it was packaged - in your unique ‘thermo-eco packaging’. We are also delighted that it arrived in less than 4 weeks after we placed our order with you - in time for Christmas!

We are very much looking forward to enjoying the wines!

Kind regards,

David and Anne (Australia)

I received the wine and it is safe and sound.

I am overjoyed.

It has been a pleasure working with you and I appreciate all of your hard work.

I shall say a toast in your honor with the first glass of Pinot Noir. Many thanks.

Mark Payne Two Paddocks customer

Thanks so much for the continual updates, I really appreciate it. This is a great service - first time ordering through you, but you have been so helpful communicating every step of the way.

Narelle

I just want to acknowledge all your help to make this happen, I am so very grateful.

To know that you cared enough to personally keep track of this order certainly made me more confident in the process.

Your level of customer service is amazing.

Merry Christmas and a Happy New Year.

Linda Fine Wines customer

Our wine has safely arrived and we enjoyed sharing a bottle of Chardonnay with some friends last night. It was as delicious as I remembered and brought back the whole pleasant experience of the tasting. Thank you!

Jan Pruitt Clearview Estate customer

Good evening from Scotland! ...we were so excited when the delivery driver turned up yesterday with a wonderful case of your wine. The bottles were all snugly packed in their woolly fleeces and look almost too comfortable to be taken out!

Kevin and Linda Clarke Poppies Martinborough customer

Just to let you know the wine got to both US destinations safe and on time. I wanted to thank you, and tell you how happy we were about everything you did for us.

We are very grateful, and now enjoying the spectacular wines very much.

Anna

First class packaging and I thank you for the very professional way my order has been handled from start to conclusion. Very highly rated service indeed and look forward to further transactions in the future.

Graeme Pinder

Clearview Estate customer

We have had a very successful summer period at Palliser considering the economic circumstances. The services you and your team offer have been so valuable and makes the sale so much easier for our international visitors. I hope the team members on the receiving end of the Sauvignon Blanc enjoy it!

Amanda

Palliser Sales Manager

Thanks again.

Marina Urtizberea

Domian Road Customer

Hi Valerie, Hope you are well.

Yesterday the wine arrived! A Tuesday, workday turned into a great day with 9 bottles to be cellared and enjoyed in a decade or so.

The wine was expertly packed and I love the A4 with vintage notes; the whole experience is just excellent.

We love the en primeur concept and are on the list with a few chateaux as well as regular memberships but the Devotus experience is by far the best.

And thank you again for allowing us to be this vintage; if you are ever in Brisbane please come and visit us for a glass or two of wine.

Devotus customer, Australia

Thank you all so much for all your hard work.

It is incredibly important to us to have this certainty that every order we send to you will be delivered with the same top level of service, packing and attention to detail.

You are the final link in our supply chain and we truly appreciate all the work you put in.

Sarah Dry River Wines Business Manager

Just wanted to thank you again for being able to send your wines to me in Singapore.

They arrived safe and sound a few days ago, and we had the pleasure of opening a couple of bottles over dinner yesterday.

Phil Devotus customer

Just to let you know that I have sung your praises to Elbert at Wild Earth.

Your packing is superb.

I have a lot of wine delivered and nothing else comes close to your standard.

Allen Ryall Wild Earth Wines customer

Having been a customer of yours I would like to thank you for the great service you provide.

It is sometimes difficult to find some of the great Central Otago Pinot Noirs here in Australia but thanks to your company it is now possible.

JK

My package of 8 bottles arrived safely – they were right on time per your websites estimate.

My recent visit to Auckland, NZ inspired this purchase and I look forward to tasting many fond memories.

Sean Feng The Winery NZ customer

Thank you very much for taking such good care of an expensive purchase.

Robert (Australia)

Our wine order arrived today thank you.

Great contact and updates along the way since the purchase.

Have just opened the box and amazed by the thermo-eco packaging. What a great concept and just have to find a re-use for it.

You could teach the local wine merchants and vineyards here a thing or two about service.

Well done.

Greg (Australia)

Jonathan (United Kingdom)

Maude Wines Customer

I am very impressed and delighted to see your packaging as eco friendly. In Singpore, this is NEVER seen.

Jeraldine Ong Gibbston Valley Wines customer

The package arrived flawlessly! I have had packages shipped within the US arrive mostly destoyed. Your's arrived in almost flawless condition on the outside. Inside everything was perfect!

Carl Lakey Kennedy Point Vineyard customer

I have to commend you on the packing! It was superbly packaged with Eco friendly materials - and of course arrived in one piece. We ordered a case from Bordeaux while visiting in September, and the packing was poor, resulting in breakages. They have a lot to learn from you!

Phil Cloudy Bay customer

Just a note to congratulate you on your new eco-friendly packaging. I’ve donated the wool wraps to the local wildlife carers who say they can use them as pouches for microbats in care. Thanks for all your inspiring efforts.

Sandy Aureli Valli Vineyards customer

Thank you for your wonderful packaging. Just wish you could get all wineries and other businesses doing the same!

Nicole Cannings Burn Cottage Vineyard customer

Our wines arrived today, thank you. We are very impressed with the quality and care of packaging, in particular the wool pouches for each wine. This gives us great confidence to order again the wines that we generally can’t get over here.

Chris & Susan

I was delighted to receive the bottles in a cardboard carton, each bottle inserted into one of these cute, quintessentially Kiwi woolen sleeves.

Our NZ wine shipment from you arrived safely yesterday.
We are very impressed with the way in which it was packaged - in your unique ‘thermo-eco packaging’.
We are also delighted that it arrived in less than 4 weeks after we placed our order with you - in time for Christmas!

Mark Payne
Two Paddocks customer

Linda
Fine Wines customer

Our wine has safely arrived and we enjoyed sharing a bottle of Chardonnay with some friends last night.

It was as delicious as I remembered and brought back the whole pleasant experience of the tasting. Thank you!

Jan Pruitt
Clearview Estate customer

Good evening from Scotland! ...we were so excited when the delivery driver turned up yesterday with a wonderful case of your wine.

The bottles were all snugly packed in their woolly fleeces and look almost too comfortable to be taken out!

Kevin and Linda Clarke
Poppies Martinborough customer

Just to let you know the wine got to both US destinations safe and on time.

I wanted to thank you, and tell you how happy we were about everything you did for us.

Sarah
Dry River Wines Business Manager

Phil
Devotus customer

Allen Ryall
Wild Earth Wines customer

Sean Feng
The Winery NZ customer

I am very impressed and delighted to see your packaging as eco friendly.

In Singpore, this is NEVER seen.

Jeraldine Ong
Gibbston Valley Wines customer

The package arrived flawlessly!

I have had packages shipped within the US arrive mostly destoyed.

Your's arrived in almost flawless condition on the outside. Inside everything was perfect!

Carl Lakey
Kennedy Point Vineyard customer

I have to commend you on the packing! It was superbly packaged with Eco friendly materials - and of course arrived in one piece.

We ordered a case from Bordeaux while visiting in September, and the packing was poor, resulting in breakages. They have a lot to learn from you!

Phil
Cloudy Bay customer

Just a note to congratulate you on your new eco-friendly packaging.

I’ve donated the wool wraps to the local wildlife carers who say they can use them as pouches for microbats in care.

Thanks for all your inspiring efforts.

Sandy Aureli
Valli Vineyards customer

Thank you for your wonderful packaging.

Just wish you could get all wineries and other businesses doing the same!

Nicole Cannings
Burn Cottage Vineyard customer

Our wines arrived today, thank you.
We are very impressed with the quality and care of packaging, in particular the wool pouches for each wine.

This gives us great confidence to order again the wines that we generally can’t get over here.

Our wines arrived today, thank you.
We are very impressed with the quality and care of packaging, in particular the wool pouches for each wine.

This gives us great confidence to order again the wines that we generally can’t get over here.

Just a note to congratulate you on your new eco-friendly packaging.

I’ve donated the wool wraps to the local wildlife carers who say they can use them as pouches for microbats in care.

Thanks for all your inspiring efforts.

Sandy Aureli
Valli Vineyards customer

Thank you for your wonderful packaging.

Just wish you could get all wineries and other businesses doing the same!

Nicole Cannings
Burn Cottage Vineyard customer

I have to commend you on the packing! It was superbly packaged with Eco friendly materials - and of course arrived in one piece.

We ordered a case from Bordeaux while visiting in September, and the packing was poor, resulting in breakages. They have a lot to learn from you!

Phil
Cloudy Bay customer

The package arrived flawlessly!

I have had packages shipped within the US arrive mostly destoyed.

Your's arrived in almost flawless condition on the outside. Inside everything was perfect!

Carl Lakey
Kennedy Point Vineyard customer

I am very impressed and delighted to see your packaging as eco friendly.

In Singpore, this is NEVER seen.

Jeraldine Ong
Gibbston Valley Wines customer